Technology
IT That Answers On the Second Ring
Flat monthly coverage for your endpoints, servers and cloud accounts. No hourly meter running while somebody waits at a frozen screen.
How fast is a response?
Live pickup during business hours and a thirty minute callback after hours for anything that stops work.
Do you replace our current staff?
No. Most clients keep an internal person and hand us monitoring, patching and after hours coverage.
What is actually included?
Endpoint monitoring, patching, antivirus, backup verification, vendor coordination and unlimited remote support.
Are backups tested?
Restores are test run every month and the result is on your monthly report whether it passed or not.
Is there a long contract?
Twelve months is standard, month to month is available at a higher rate.
